Privacy Policy

Last updated: September 2026

Our Approach to Privacy

PartnerVisa.help is an informational website. We are committed to transparency and respecting your privacy. This policy explains what information, if any, is collected when you visit our site.

Information We Collect

You can read every page without an account and without giving us your name or contact details.

Site chat. If you use the chat on this site, we keep the conversation. When a question needs someone to look at your situation, the chat may ask whether you would like to leave one contact method (email, phone or WeChat). This is optional. If you provide one, we keep it with your conversation and pass it on so that a licensed migration agent or lawyer we work with can contact you. Please do not send passport numbers, application numbers or identity documents in the chat. PartnerVisa.help does not lodge applications or give immigration advice.

Analytics. We use Cloudflare Web Analytics, which records aggregate page-view statistics without setting cookies. We do not use advertising networks.

Our web hosting provider may maintain standard server logs (IP addresses, browser type, pages accessed, timestamps) for operational and security purposes. These logs are not linked to individual identities and are retained only as required for server maintenance and security.

Cookies

We do not set advertising or tracking cookies on your device.

Third-Party Links

Our site links to official government resources, including the Department of Home Affairs (immi.homeaffairs.gov.au) and the Migration Agents Registration Authority (mara.gov.au), as well as other information sources. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting them.

Data Security

We take reasonable measures to protect the information described above and the security of this website. Content is served securely, and we maintain standard web security practices to protect the integrity of the information we publish.

Children's Privacy

This site is not intended for children under the age of 13, and we do not knowingly collect their information. Our content is directed at adults seeking information about Australian immigration.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact

If you have questions about this privacy policy, you can reach us at contact@partnervisa.help.